Product release delays due to Corona virus (as of 04.03.2020)

Please be aware with regard to the COVID-19 virus and its impact on production sites and freight traffic, particularly in China, significant delivery delays on the part of manufacturers are now expected. This means that for many upcoming product releases estimated delivery dates may be pushed back. Most reports currently assume by 1-3 months, however it is not clear at the moment how the situation will develop, so even longer delays may be possible.

We always strive to be able to deliver pre-ordered items to you as soon as possible, however this is a global situation outside of our control. We would like to thank you in advance for your understanding and will be happy to try to assist you with any questions you may have.

Pixelatoy is not responsible for delays or cancellations of pre-orders. Manufacturers or distributors could cancel an item launch ocassionally.

The release dates of the articles will be updated every month according to the instructions of the distributors. The information is detailed in the description of each item.

The release dates indicated in the advertising images provided by manufacturers, usually refer to their release in Japan and USA, and the European distribuition will be later. To find out the approximate release date of a published article, please check the page of the article in question or contact us.

If a launch is canceled by the manufacturer or distributor or delayed more than one month the customer can request the cancellation of the order and the refund of the amount paid.

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