Launch dates indicated on the web are estimates subject to change by distributors and manufacturers, that is, they are not exact and there may be delays or advances. We do not expressly inform about delays. We only do it in cases of unilateral cancellation by the manufacturer.
At Pixelatoy we do not work or have direct contact with the manufacturers. We work with European distributors who carry out this function and provide us with the products. Once the distributor notifies us that the item is available, we inform the customer within 48 hours.
We are not responsible for delays or cancellations of item launches, either by manufacturers or distributors.
The release dates indicated in the advertising images provided by the manufacturers usually refer to their departure in Japan or the USA, arriving in Europe later. This also means that although photos of the articles are seen on social networks, it does not necessarily mean that they have been distributed in Europe since they may take months to reach us.
INFORMATION ABOUT MATTEL DELAYS